With our modern user-friendly website, you can make an instore appointment, book a mobile service vehicle or arrange a mail order repair service quickly and easily. Without the need to speak to anyone. You can book, manage and update your repair services with your online customer portal or our bespoke mobile app.
We cover the whole of the UK. If in the rare occasion, we don’t have an approved partner in your area or our mobile service vehicles don’t cover your section of the map. Simply select our Nationwide mail order repair service as your booking method. We aim to repair and dispatch your device on the same day as we receive.
With our customer service operating hours being 6am – Midnight 7 days a week it means there is never a time that is inconvenient to discuss your repair options. Our friendly, dedicated team of customer service advisors are always on hand to help via telephone, social media messaging or video call features.
Booking your much-loved device for repair is testing. You need to know that you have the right team of techs for the job. After all, your phone is in most cases your right arm. We rigorously test and examine all our partner stores across the UK regularly to make sure they are consistent in their delivery of top-notch customer service. All referrals from Master Mobile to any of our approved partners are assured to be repaired using only the best of the best premium repair parts from our tried and tested supply chains.
A damaged device in today’s modern world can create a whole mountain of trouble, our mission is to reduce downtime to a minimum and get most devices repaired in as little as 15 minutes in store and at the roadside with our mail order repair services being completed in under 24 hours of receipt.
It’s exactly as it says on the tin. We offer no nonsense device repair, book your mobile phone or tablet in for repair, we complete the repair and you come and collect. Its like an easy phone repair, just made simple.
When spending money online, its important to know who you are paying and that your details are safe, all of our payment gateways are safe, secure and SSL protected.
All our pricing is clear and transparent – all applicable taxes are applied and included in the price you see. There are no nasty surprises when you get to checkout. If there is any additional service needed during the process you will be advised of this immediately after the initial visual diagnostic. If you decide not to go ahead, no problem.
With a 150 year plus combined experience there is nothing to worry about. Your tech is safe in our hands, DBS checks are mandatory during our employee onboarding process which means your device is always safe with us. GDPR compliance means you can hold the same trust with us regarding your data too. Our aftercare service is always there should you need us. As long as your device is not cosmetically / liquid damaged we offer a full no quibble 90 days warranty for the extra peace of mind!